FAQs – Orosil


What is the buyback policy at Orosil?

For gold coins it is at the prevailing gold rate with no deductions, for 14k gold jewellery buy back is at 58.5% of the prevailing pure gold rate and for exchange it is at 60% of the prevailing pure gold rate.


For instance as on today prevailing rate of pure gold is Rs. 5300/- per gram and so your buy back price would be 5300*58.5% = Rs. 3100/- per gram. Suppose in the future the gold rate rises to Rs. 6300 per gram, your buy back price would be 6300*58.5 = Rs. 3685/- per gm. Similarly in the case of exchange, buy back price would be 60% of prevailing pure gold rate.

For silver jewellery there is no buy back and return/exchange policy. 


Do you provide any guarantees for your jewellery?

Gold is hallmarked by BIS and Silver is Sterling Silver (92.5)


Do you charge any tax?
Yes. We charge 3% GST. This is mandatory for all jewelers.


How is your jewellery cheaper than jewellery at other companies?
At Orosil, we believe in delivering quality jewellery pieces at a value-for-money price tag to our discerning clients. We are able to achieve this by keeping our overheads at a minimum and being honest in our pricing.


How do I clean and care for my jewellery?
Most jewellery except corals and pearls (since they are organic) is cleaned by dipping them into a bath of lukewarm baby shampoo water, and cleaned with a soft-bristled toothbrush. The jewellery is then wiped dry with a soft towel which does not tug at the metal settings of the gemstones.


What is the current import duty levied by the Government on gold?

The current import duty has recently been increased to 12.5% from 7.5% although we at Orosil are keeping our prices the same for our customers.


Can I ask for my own design to be made?

In gold-based jewellery, we take orders for customized designs. Please call us at 9811992924 or email us on online@orosil.com for personalized orders. For more details please visit the Design and Develop Centre on our website – www.orosil.com.


Where is your jewellery made?

All of our jewelry is manufactured in India. However, the Zirconia, Crystals and Elements are directly sourced from Swarovski.


What is a Cubic Zirconia stone?

CZ Stone or Cubic Zirconia is a man-made Diamond equivalent which has similar optical characteristics as real Diamonds.

What is a Swarovski Zirconia stone?

Swarovski Zirconia has a fine and very distinctive brilliance that sets it apart from all its competitors which has earned it the highest rating for critical factors determining diamond beauty. It is considered the best alternative to a diamond today.  

What is the difference between Swarovski Zirconia and Cubic Zirconia?

Swarovski’s new cut for Zirconia is truly a cut above the rest. It is the first Zirconia in history to adhere flawlessly to the comprehensive set of standards for grading diamond cut quality of the Gemological Institute of America (GIA), the world’s foremost authority on diamond grading. The unprecedented brilliance of the new Pure Brilliance Zirconia places this stone in a class of its own and makes it the finest and most diamond like Zirconia vailable in the market.


How do you calculate the price of your gold jewellery?

Price of jewellery = gold rate per gram of a particular purity of gold ( i.e. 14k) x weight of gold in jewellery + making charge per gram +wastage charges+ GST. 

What do you mean by Makin charges?

Making charge is the cost of the process of producing, designing and making gold jewellery. In simple words, it is the cost of changing pure gold into fine jewellery by adding alloys. If the design is more intricate, there will be more time and artistry invested into its making, and so, the making charge for it may also vary accordingly.

What should I check for before buying gold jewellery?

Firstly, make sure you buy your gold jewellery from a genuine platform that follows all government rules. The next thing is to check the current gold price per gram before even going to the store or going for any online purchase. The next step is to check for the purity of gold in that piece of jewellery. The best method for that is to find the hallmark on the piece. The designated government agency responsible for certifying and hallmarking gold jewellery in India is the Bureau of Indian Standards (BIS). According to BIS, there are four components to look on the hallmarked gold jewellery to ensure the purity of gold:

  1. The common BIS Logo
  2. Purity in Karat and fineness: According to BIS, gold hallmarking is generally done for four levels of karats – 24K995 for 24 Karat, 22K916 for 22 Karat gold, 18K750 for 18 Karat gold& 14K585 for 14 Karat gold.
  3. The Hallmarking Centre's logo/number
  4. The Jeweler's own logo/mark/number


Is gold a good investment?

Gold played an important role in the history of world economies. Although it’s no longer a primary form of currency, gold still remains to be a solid, long-term and one of the most preferred investments in India. Safety, high liquidity and inflation-beating capacity are its strong selling points, not to mention attraction, prestige, and value. So, purchasing gold in any form has traditionally been a financial support system over the years.

What is the best way to invest in gold?

The easiest way to invest in gold is by buying gold jewellery or gold coins.

Not only is gold jewellery a good investment, it can also be worn as a style statement. And nowadays with reliable online platforms like Orosil issues of forgery, high costs and outdated designs seem to have faded away. Trusted platforms like ours offer 100% certified gold jewellery with latest designs and pocket-friendly prices. And most importantly with other features like free shipping, easy exchange/returns and a lifetime exchange policy it is the most convincing way to invest in gold jewellery while keeping it trendy and stylish. 

A gold coin is usually crafted in pure gold, i.e., 24 karats and is a direct way of investing in the precious metal apart from buying gold jewellery. There are numerous advantages of buying gold coins -


  • When the other investment options weaken, gold price tends to go up. Therefore, gold coins can provide steadiness to your portfolio.
  • They can work as security at the time of inflation.
  • You do not need to pay any capital gain tax until you sell your gold coins.
  • Unlike gold jewellery, there are negligible making charges for the gold coins; therefore, they don’t lose money value with time.
  • The jewellery shops usually take back or buy your gold coins for the current market gold rate.
  • Gold coins are accepted everywhere, which makes them highly liquid assets. They are easier to trade in times of crisis.
  • Gold coins are becoming very popular due to their variety of sizes, ease of sale, great packaging, and hallmarks as per international standards.


What is the difference between 24k, 22k, 18k and 14k gold?

The 100 per cent pure gold is 24 karat gold, as it doesn’t include any traces of other metals. It is said to be 99.9 per cent pure in the market and has a distinct bright yellow colour. As it is the purest form of gold, it is naturally more expensive than other types. However, due to being lesser in density as compared to a lower karatage gold, it is soft and easily bendable. Therefore, it is not made into any regular jewellery. 24k gold is normally used to make gold coins and bars. However, a tiny amount of alloy is also mixed in 24K gold coins to make them durable. It is also apt to be used in certain electronics and medical devices.

The 22 Karat gold is commonly used in making regular jewellery. 22K gold contains 91 % gold making the metal more durable. In 22K gold, only 91.67 per cent is pure gold.  Although it is used in making plain gold jewellery, 22K gold isn’t preferable form to make any heavy studded gold jewellery. It is because diamonds and other precious gemstones have their weights while 22 karat gold is softer than these stones and is incapable of holding them firmly through the daily use of the jewellery piece. This form of gold is often found in a lot of wedding jewellery and other items that are worn occasionally.

18 karat gold comprises 75 per cent pure gold. Highly suitable for making studded and diamond jewellery, 18k gold is less expensive as compared to 24K and 22K. This type of gold has a rich yellow tone with a slightly dull shade that makes it absolutely desirable for exquisite gold and diamond jewellery pieces.

14 karat gold is produced from 58.5 per cent pure gold and 41.5 per cent mixed with alloys. With only 14 parts of gold out of 24, it’s usually less expensive than other higher karats of gold. The presence of a higher amount of alloyed metals makes 14K gold more resistant to wear and tear. And as it is harder and more durable, it is ideal for making daily-wear jewellery, especially for an active lifestyle. It is also less likely to cause any skin allergies.


How does one store gold jewellery?                      

To prevent scratches and tangles, keep your pieces separately on velvet-lined trays, in boxes with compartments, or small zippered plastic bags or cloth pouches. If you don't have enough space to put them individually, try wrapping each piece in a soft cloth or cotton. To prevent gold chains or bracelets from getting tangled, hang them if possible. Keep them Away from Chemicals. Chemicals can directly ruin your gold without a doubt. Even simple daily use chemicals like hairspray, perfume, cosmetics and more can discolour the precious metal. They can also damage the studded stones such as pearls. Make sure to apply perfume or makeup on areas without the jewellery. Also, keep your studded gold pieces away from too much heat and light.